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All orders will ship on the following business day after the order has been placed. Please add one business day to any shipping estimates.

If you select our free shipping option at checkout, your order will arrive in 3-6 business days. We also offer expedited shipping options.

We offer free standard shipping, FedEx 2day, and FedEx Standard Overnight shipping. Because all orders ship on the following business day, please add one additional business day to every shipping estimate.

You can find your tracking information on your order confirmation email. If you’re having trouble finding your order confirmation email, feel free to reach out on live chat or email at

Oh no! Reach out to the GREATS Customer Experience Team with your tracking information and correct shipping address. We’ll get your issue sorted out as quickly as possible.

We cannot modify orders once they are placed. We will only ship to the address provided at checkout. Orders with incorrect billing information or requiring additional verification will be delayed and/or cancelled.

If the shoe doesn’t fit...drop us a line! Questions? Concerns? Compliments? We are here for you via email, text, or chat. 

Our support team hours are:

Monday–Sunday 9am–10pm EST

We will get back to you as soon as possible.

PHONE: 855-755-0087

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