Returns

Big Style, No Risk.

We want you to love your GREATS as much as we do. 

We believe all of our products are great, but if something is just not right with
them, we'll accept returns.

Masks are final sale - no returns or exchanges.

Start A Return

How much will shipping cost?

We gladly accept returns of UNWORN merchandise within 30 days of delivery. Your return shipping cost will be on us. Once your return has been accepted, we will provide you with a shipping label, worry-free.

How long does it take for me to receive my refund?

You can expect to receive your refund within 10 business days after your return has been shipped.

How do I qualify for a return?

Returns in New Condition
Shoes must be returned in new condition with original packaged contents (shoes, insoles, shoebox, laces, hangtags, collateral, etc)

Try On Indoors
Shoes should be tried on indoors on a clean surface. Shoes received in a condition with excess wear or damage may not qualify for a return or exchange.

If the shoe doesn’t fit...drop us a line! Questions? Concerns? Compliments? We are here for you via email, text, or chat. 

Our support team hours are:
Monday–Sunday 9am–10pm EST
We will get back to you as soon as possible.
info@greatsbrand.com

Size Guide

The length (inches & centimeters) in the chart is the inner measurement and should correspond to the length of your feet.

EU UK US W US M / UNISEX IN CM
36 3.5 6 4 9.125 23.10
37 4.5 7 5 9.375 23.80
37.5 5 7.5 5.5 9.500 24.10
38 5.5 8 6 9.625 24.50
39 6 8.5 6.5 9.750 24.80
39.5 6.5 9 7 9.875 25.10
40 7 9.5 7.5 10.000 25.40
40.5 7.5 10 8 10.125 25.70
41.5 8 10.5 8.5 10.250 26.00
42 8.5 11 9 10.375 26.30
42.5 9 11.5 9.5 10.500 26.70
43 9.5 12 10 10.625 27.00
43.5 10 12.5 10.5 10.750 27.30
44 10.5 13 11 10.875 27.60
44.5 11 13.5 11.5 11.000 27.90
45 11.5 14 12 12.000 30.50
46 12.5 15 13 12.250 31.10
47 13.5 16 14 14.250 36.20
48 14.5 17 15 16.613 42.20

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