The Royale Collection

Our best-selling, OG silhouette, now available in a variety of textures, shapes, colors, and flavors.

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The Court Collection

Whether you are a fan of actual sports or the sport of looking fresh, these '90s basketball-inspired kicks are going to be a slam dunk for your shoe game.

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The Wooster Collection

Whether you’re walking, working, or simply kicking it, the versatile and understated Wooster is going to get you where you need to go.

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The Eco Collection

Our most responsible collections ever including the Royale Eco Canvas and the Royale Knit.

View the entire collection
The Royale Collection

Our best-selling, OG silhouette, now available in a variety of textures, shapes, colors, and flavors.

View the entire collection
The Devoe

The Devoe makes a sleek statement with two toned, Italian leather.

View the entire collection
The Eco

Our most responsible collections ever including the Royale Eco Canvas and the Royale Knit.

View the entire collection
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Returns

Big Style, No Risk.  

We want you to love your GREATS as much as we do. 


We believe all of our products are great, but if something is just not right with them, we'll accept returns. Returns are accepted on all undamaged/new condition items within 30 days of shipment date.

If you placed an order using TryNow or through JCrew / Madewell, please reach out directly to customer service at info@greatsbrand.com to return your order.

Your shipping cost will be on us within 30 days of shipment date. Once your return has been accepted, we will provide you with a shipping label, worry-free.

You can expect to receive your refund within 10 business days after your return has been shipped.

Returns in New Condition
Shoes must be returned in new condition with original packaged contents (shoes, insoles, shoebox, laces, hangtags, collateral, etc)

Try On Indoors

Shoes should be tried on indoors on a clean surface. Shoes received in a condition with excess wear or damage may not qualify for a return or exchange.

30 Day Return Window

You have 21 days from shipment to return your GREATS. If your return window has elapsed, please contact customer service for help. 

If the shoe doesn’t fit...drop us a line! Questions? Concerns? Compliments? We are here for you via email, text, or chat. 


Our support team hours are:

Monday–Friday 10am–9pm EST

Saturday-Sunday 10am–6pm EST

We will get back to you as soon as possible.

info@greatsbrand.com

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